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Manley The lap hen_edited.jpg
Rooster Refund Policy
"Nature seems to enjoy a good laugh. I once had a young cockerel named Bleu hanging out with the gals one morning while they lay. While I was waiting around for one of them to finish, to my suprise, my little "roo" laid down next to them and laid a little pullet egg. Go figure! She was renamed "Manly," and besides being the boss of the flock she became an affectionate lap chicken."

- Monica

Definition:

 

  • A "Sex-Link" is a chick that is naturally sexable at birth by either their breeding, made possible by specific color and pattern traits of the parents, usually different breeds.

  • "Straight Run" are day-old chicks that are not sexed. No manner of "wing" or "vent" sexing is foolproof. Vent sexing in particular is dangerous, and we do not subject our chicks to such exams

  • We are working on a program to offer Orpingtons that are both purebred and sex-linked! We currently offer the Black Orpington Sex-Link, and are working on others! Stay tuned!

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TERMS OF THIS POLICY:

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​1. Any chick sold by us as "sex-link" are guaranteed female or your money back! This covers the chick until 6 weeks old, which is plenty of time to catch anything missed, as all feathers will be in and the male color or patterns should be highly visible.

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​​​No refunds will be accepted for male chicks purchased from a "straight run" hatch. 

If you cannot accept the risk of getting a male but love the beautiful 'straight run' varieties like we do, it is safer to purchase "Growers," which are older pullets sexed by secondary trait appearances and behavior.

 

2. "Growers," or older adolescents, are covered by the Rooster Refund Policy until they reach 18 weeks of age, because we are kind when nature decides to be extra sneaky!

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3. Eligibility for the Refund is dependant upon;

  • Sending us positive photographic identification of male characteristics like enlarged red comb or crowing behavior before your chick reaches 14 weeks of age. AND;

  • Scheduling the appointment with us to surrender the chick.

This is both to ensure we can tend the chick's needs in a humane and timely manner at drop off. We will also take this opportunity to address your concerns and arrange for the exchange for an appropriate aged pullet if one is available. If there are none, or you do not wish for one, we will refund you the cost of your male chick with our sincere apologies.

  • Please note that for biosecurity reasons we cannot accept the physical return of any sick, injured, or dead/dying birds under any circumstances, ever. In the case that you have chosen to euthanize your sex-link cockerel chick yourself, photographic evidence of the carcass is acceptable for the purpose of receiving the refund. Be humane, please.

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4. Local Rooster take-back offer for purchased straight runs:

 

  • First, this service is intended as a kindness for families who want to take the plunge into backyard chickens but are afraid of ending up with unwanted, illegal cockerels and do not have the heart to destroy them themselves. We do not offer this service for commercial buyers, breeders, or farms. It is assumed these types of owners can handle this issue.

  • If you purchased unsexed "straight run" day-old chicks from us and City Ordinance does not allow you to have roosters (Smithfield, Logan, Hyde Park are some examples) we will take back our cockerel chicks up to age 14 weeks old, restrictions apply, read on.

  • We will not except the return of ill or injured birds under any circumstances. We reserve the right to refuse this service for any reason if we feel it is a serious health risk to our operations. Approval and appointment for the surrender is required for this service. NO refunds or store credits will be issued for returned rooster chicks originally purchased from us as unsexed, or "straight run."

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